Privacy Policy

General Metals Manufacturing and Supply Company takes your privacy very seriously. Please be assured that we follow a policy of not selling or sharing your non-public personal information with any marketer offering products or services outside of General Metals Manufacturing and Supply Company and our affiliate companies. 

Affiliated companies include any company in our "family of companies" that owns us or is a parent company of a company which owns us or is a company which we own or which is owned by the same company we are owned by. While we may offer products or services on behalf of outside companies, General Metals Manufacturing and Supply Company controls the information used to communicate those offers.

 

SECURITY: We exercise reasonable care to protect your non-public personal information. This includes storing the personal information encrypted on our servers behind a secured firewall. Unfortunately, no data transmission over the Internet can be guaranteed to be 100 percent secure. As a result, while we strive to protect your non-public personal information, we cannot ensure or warrant the security of any information you transmit to us or receive from us. This is especially true for information you transmit to us via email.

 

We have no way of protecting that information until it reaches us. Once we receive your transmission, we maintain physical, electronic and procedural safeguards to protect your personal information. When registering for access to a secure area of the site, we will ask you to select a username and password. We recommend that you do not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited email. 

Also, remember to sign out of the registered site and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence when accessing your computer. Internally, we will limit access to non-public personal information to those associates who need the information to provide products and services to you or maintain or service those products or services. These associates are limited in number, and are committed to our privacy and security policies. We will review our security arrangements from time to time as we deem appropriate.

 

SHARING NON-PUBLIC PERSONAL INFORMATION: Outside of General Metals Manufacturing and Supply Company. Companies that work for or with General Metals Manufacturing and Supply Company: We may, without notice to you, share non-public personal information with companies that work for us for the sole purpose of providing you with valuable services you've requested or already have through www.generalmetals.com. These companies may assist us in fulfilling your requests or processing your transactions.

 

In addition, we may share information with companies that work for us to provide marketing and other services. We also may share your non-public personal information with non-affiliated persons and entities with whom we have entered into a joint marketing agreement, where we together market either our products or those of our marketing partner. We enter into contractual agreements with these companies prohibiting them from disclosing or using our customer information other than to carry out the purposes for which the information was disclosed. These companies are in no way authorized to sell, rent or trade your personal information. While there are such contractual obligations in place, we cannot and do not guarantee that a third party could breach its obligation and use your non-public personal information in a way contrary to our policy.

 

OTHER SITUATIONS: We may disclose information, including non-public personal information, in special cases when we have a good faith belief that such action is necessary to:

(a) conform to legal requirements or comply with the legal process such as, but not limited to situations when we are required to do so by federal, state or local laws and regulations or when we receive a subpoena or are ordered by a court to do so; 
(b) protect and defend our rights; or 
(c) act to protect the interests of our users or others.

Additionally, we may, without notice to you, provide aggregate statistics about visitors to www.generalmetals.com such as volume, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personal information.

 

THIRD PARTY LINKS: www.generalmetals.com may contain links to other sites, including those of our business partners. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the privacy practices employed by other sites and those other sites have not agreed to our privacy policy. Visit those sites for information regarding their privacy policy prior to providing personal information. From time to time, we may revise this Privacy Policy. We, thus, reserve the right to disclose any and all information that the law permits us to disclose. Accordingly, please check back periodically.

 

COLLECTING INFORMATION: Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our services. This allows us to make you aware of and provide you with products, services and features that we feel will help meet your needs.

 

Requesting information to customize our services will help make your experience easier and quicker. Occasionally, we will request that you voluntarily supply us with personal information including your telephone number or other such information. By voluntarily providing personal information, you consent to the collection and use of your personal information in accordance with the terms of this Privacy Policy.

 

If, in connection with your use of a particular service, we ask to use your personal information in a way not described in this Privacy Policy and you do not wish to permit that use, you can choose not to use that particular service. Your use of such service will be your consent to the use of your personal information in the way described.